Legal

Accessibility Statement

Our commitment to making feelbetta.co.uk usable by everyone, including people with disabilities.

Our commitment

FeelBetta is committed to ensuring that feelbetta.co.uk is accessible to as many people as possible, including those with visual, hearing, motor, or cognitive impairments. We believe that access to wellness information and support should not be a barrier.

This statement applies to content published on feelbetta.co.uk. It was prepared on 15 June 2026 and will be reviewed at least annually, or when significant changes are made to the site.

Conformance status

Partially conformant

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. We are currently partially conformant, meaning some content does not yet fully meet this standard. We are actively working to identify and address gaps.

FeelBetta has not yet undergone a formal independent accessibility audit. We intend to commission one following launch and will update this statement with the findings.

Technical information

FeelBetta relies on the following technologies for conformance with WCAG 2.1:

  • HTML5
  • CSS
  • JavaScript

The site is tested on current versions of Chrome, Firefox, Safari, and Edge, on both desktop and mobile. We test with keyboard-only navigation and with macOS VoiceOver.

Known issues

Quiz (Wellness Finder)

The multi-step quiz at /feelbetta-fitness-finder.html uses JavaScript to show and hide steps. We have added ARIA labels and keyboard navigation where possible, but some assistive technologies may not announce step transitions clearly. We are working to improve this.

Third-party content

Some features use third-party services including Google Maps, Google Tag Manager, and Hotjar (Contentsquare). We cannot guarantee the accessibility of content or interfaces served by these providers. We minimise their use and only load analytics tools with your consent.

If you find any issue not listed here, please tell us using the contact details below.

What we do to help

  • All images have descriptive alt text, or are marked as decorative where appropriate.
  • All pages use semantic HTML with proper heading structure.
  • Colour contrast meets or exceeds the WCAG 2.1 AA ratio of 4.5:1 for body text.
  • All interactive elements are operable by keyboard.
  • Focus styles are visible on all interactive elements.
  • Forms include visible labels and descriptive error messages.
  • Pages include skip-to-content links where appropriate.
  • The site uses a responsive layout that works on mobile devices and at high zoom levels.
  • Cookie consent is accessible and operable without a mouse.
  • No content flashes more than three times per second.

Feedback and contact

We welcome feedback on the accessibility of feelbetta.co.uk. If you experience any barrier or difficulty using the site, please contact us:

We aim to respond to accessibility feedback within 5 working days. If you need the content of any page in an alternative format, please tell us and we will do our best to help.

Enforcement

If you are not satisfied with our response to an accessibility complaint, you can contact the Equality and Human Rights Commission (EHRC), which enforces the Equality Act 2010 in England, Scotland, and Wales:

In Northern Ireland, contact the Equality Commission for Northern Ireland at equalityni.org.